Policies

Software

Updates

All software updates are free for the first 2 years after purchase. Current users of 123Pet software can upgrade to a newer version or a different package by visiting our Updates page. After the first 2 years, software updates can be purchased for 50% of the current selling price.

Package Upgrades

You always have the option to upgrade to a higher package of 123Pet software. All you have to do is pay the difference between the two packages. Contact our support team for pricing and ordering on 0121 314 4402. Or visit the upgrades page.

Training and Technical Support

123Pet software is very easy to use, comes with a built-in Help guide, eight training videos that are three minutes each, and has lots of icons for easy navigation. Phone, phone / internet, e-mail support is available.

Please visit our Support page for complete information.

Privacy Policy

At Salon Iris ltd. we are committed to your privacy. See our full privacy policy.

Lost Passwords and Serial Numbers

123Pet Passwords

Salon Iris ltd may assist with lost 123Pet software passwords for a charge of £99.

Serial Numbers

Salon Iris ltd does not provide assistance with lost serial numbers. Your serial number is located on both the original sales receipt and welcome letter.

Database Passwords

We doe not provide assistance with lost database passwords.

Product and client data importing service

All data file importing is subject to the following terms: The data file attached to any e-mail may contain client, product, service, employee information as requested by the recipient. This data is compiled from either client provided media / data / files or derived from product manufacturer / distributor ordering data files. Where product ranges contain pricing information of any kind, the end user should satisfy themselves as to the accuracy of this information in relation to their charging structure and should amend such to their own requirements as necessary. This data is supplied on a ‘AS IS’ basis. As such Salon Iris Ltd does not accept any liability as to its accuracy. By importing this / these data file(s) into 123Pet software the end user agrees to indemnify Salon Iris Ltd against claims for any indirect, special, incidental or consequential damages of any character including, without limitation damages for loss of goodwill, work stoppage, computer failure or malfunction, or all other commercial damages or losses.

At 123Pet dog and cat grooming software, our goal is to provide our customers with the best quality product and support possible for their software. With 123Pet dog and cat grooming software, you will receive free 123Pet dog and cat grooming software updates for 2 years, free 123Pet dog grooming software phone and phone/internet training during the first 90 days after your initial software purchase (up to 2 hours), free e-mail support for 123Pet dog and cat grooming software for two years. 123Pet dog and cat grooming software comes with a built-in Help guide and training videos

123Pet grooming software for just £199.00 Free download!