Remote Assistance...

123Pet support team are ready to help you get the best out of our software with remote assistance and training for your pet business. It only takes a few seconds to connect to your computer and we can provide full support for 123Pet and help train your staff!

With your authorisation, we can remotely access your computer. Simply follow the steps below:

1. Give us a call at 0121 314 4402 and request support for a technical issue.

2. Click on the blue button below when requested to do so.

By clicking “Connect To representative” button below, I authorise Salon Iris Ltd to access my system remotely for the purpose of problem diagnosis or training. I agree to release, indemnify and hold Salon Iris Ltd harmless from any and all liability or damage that may result from my granting access to the system, including any changes to or loss of data or files, regardless of the cause.

You may be asked if you want to download and run a file. Select Run.

1. When you see this box (as shown below) Click on Run

Click Run Button

2. When you see this box (as shown below) Click on Run again.

Click Run 2 Button

3. Please tell your support representative the ID number when requested to do so.

123Pet support image 1

4. That's it our technician will connect with you in just a few seconds!

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